LEADERS IN LIPSTICK ®
Dream-Define-Do
Celebrating Women Leaders
Examine differences in communication styles between men and women in the workplace
Understand the attitudes, values, and beliefs of others in order to communicate more effectively
Identify what constitutes positive and negative communication and learn how to interpret the signals you give and receive
Learn which of your behaviors leads to positive outcomes and why?
Goal setting – motivation to change
Discover your unique communication style in a team environment, recognize your strengths and weaknesses and how they affect others
Identify the communication style of others, and adapt your approach to improve working relationships
Understand team dynamics to create a positive team working environment
Develop an effective style – matching it with team member needs
Understand the differences between assertive, aggressive and passive behaviours and their impact
Develop strategies to manage aggressive or passive responses
Develop techniques which will help you to project confidence
Overcome a passive style and command respect from former peers, younger or older employees
Techniques to avoid being manipulated while conducting yourself professionally
How to avoid being bullied and retain your self-respect
Define conflict and why it is needed within the workplace
Explore gender conflict
Recognize your personal conflict management strategies and those employed by others
Understand how to ‘map’ a conflict by identifying the issues, the parties, the needs
Determine the most appropriate conflict management resolution strategy to adopt
Overcoming self-limiting patterns as a female negotiator
Observing gender differences with negotiation tactics
Developing assertive behaviors to strengthen your negotiating position
How to handle ‘dirty tricks’ and gender issues
Discover the impact of your own communication style and how to adapt it for positive outcomes
Managing the predictable, the unexpected and the potential
Take charge of your future
Devise your own career action plan
Develop a Personal Action Plan based on course topics, including how to monitor progress and how to measure success
Recognise your responsibilities as an employee relating to sexual harassment
Identify actions to avoid so that you don’t engage in unacceptable or unwelcome behaviour
Respond appropriately if you are confronted with sexually harassing behaviour.