Develop a solid foundation in all aspects of measuring learning impact and evaluating learning and performance solutions. This comprehensive program offers small group interactions, application exercises, and a running case study. Gain new skills to assess your learning programs' impact and to develop and implement your organization's evaluation strategy.
Select appropriate strategies, measurement tools, and evaluation design.
Identify stakeholder expectations and determine organizational readiness for measurement and evaluation.
SETTING THE STAGE
Anyone who needs the skills to measure the impact of learning and performance improvement programs. Individuals who need to demonstrate the ROI and business impact of other initiatives such as human resources, quality, process improvement, organizational change, and technology implementation will also benefit.
Measuring reaction & Planned action
Measuring Reaction
Collecting Reaction Data
Using Reaction Data
Measuring learning
Measuring Learning
Using Level 2 Data to Forecast ROI
Collecting Learning Data
Response Scale Critique
Question Stem Critique
Sampling
Using Learning Data
Measuring Application and Behavior Change
Measuring Application and Behavior Change
Collecting Application Data
Applications of Data Collection Instruments
ROI at Level 3
Transferring Learning
Learning and Performance
MEASURING BUSINESS IMPACT
Measuring Business Impact
Collecting Business Impact Data
Isolating the Effects of Learning
Selecting Isolation Techniques
Take this opportunity to master shifting from activity-based to results-based learning, evaluation design basics, the five-level evaluation framework, and the process and standards that ensure evaluation works.
Calculating RETURN ON INVESTMENT
Calculating ROI
Converting Data to Monetary Value
Tabulating Costs
Identifying Intangible Benefits
Effective Meetings
Communicating results
Organizing Data
Communicating Results
Using Evaluation Data
